N-Brands Online B.V.
Honthorststraat 3
1071 DC Amsterdam

BTW-identificatienummer: NL860827616B01
KvK-nummer: 76889076

General Information
+31 (0)88 50 62 840 

+31 (0)88 50 62 840 

N-Brands Online B.V.
p.a. Promese Logistics
Flight Forum 2500
5657 DZ Eindhoven

Note: the return address is printed on the return label of DHL that can be found in your parcel and may differ for every order. 


If you have any complaints about our service or a product, we kindly ask you to contact our customer service department by sending an email to including your order number and a picture of the complaint. Our customer care department will review the complaint and try to resolve it to everyone’s satisfaction. After receiving your complaint, we will send you a confirmation email. We will respond within 14 days. If we need more time, we’ll inform you upfront.


If you have any further complaints or questions about our complaint policy, please feel free to contact the department of mediation webshop Hallmark where N-Brands is affiliated with.


Click here for more information.


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